What Is an AI Chatbot?
An AI chatbot is an interactive tool embedded into your school website that can answer questions in natural, conversational language.
Unlike a standard search bar, which requires the user to know the right keywords, a chatbot interprets the user’s intent and delivers answers in real-time.
Think of it as your school secretary—but one who never sleeps, works weekends, and speaks multiple languages.
How Does It Work?
An AI chatbot like SWChatBot is trained on your school’s own content—webpages, handbooks, forms, and even downloadable documents. When a parent asks, “How do I enroll my child in kindergarten?” the bot doesn’t just point them to a page labeled “Enrollment.” It gives a direct answer pulled from the relevant source and—this is key—reveals the exact origin of that information.
That’s what sets a school-specific chatbot apart from general AI assistants. It’s trained only on your school’s verified content, not random internet sources. That means it’s not only fast, it’s accurate, reliable, and tailored to your audience.